Refund policy
Our products are all hand-made with love and attention to detail. 🫶🏻
If you find your item isn't fitting quite right, we are more than happy to do an exchange or issue a refund if the following criteria are met:
If you find your item isn't fitting quite right, we are more than happy to do an exchange or issue a refund if the following criteria are met:
- Items must be shipped out within 14 calendar days from the date you receive your order, as evidenced by the courier's tracking information.
- Returned items must be in their original form (not worn, washed, or damaged) and have all original tags/labels attached.
- You will be responsible for your shipping costs for returning your items. Shipping costs are non-refundable.
- You must provide the tracking number with the name of your chosen shipping carrier.
- Once your return has been received and inspected, we'll email you to let you know if the refund has been approved or denied.
*DAMAGED ITEMS*
- We are not responsible for damage to clothing caused by shipping, improper care or handling.
*RETURN PROCESS*
- Email lior.boutique.usa@gmail.com, including your full name, order number, and product photo(s).
- Follow the instructions and ship your item(s) to the return address we provide in our reply (WITHIN 14 calendar days).
- You must provide a valid tracking number with the name of your chosen shipping carrier. Our warehouse will not accept any return packages without this information.
- As soon as your return has been received, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.